Shape Culture
Build a culture of employee engagement, retain top talent and reduce turnover.
Culture eats strategy (for breakfast).
A poor culture erodes trust, stifles innovation, increases staff turnover, and ultimately diminishes productivity and profitability. It makes attracting and retaining top talent difficult, hindering a company's ability to compete and thrive.
Assessment
Our consultants work with your team to conduct in-depth research to analyse your core competencies, market potential, customer behaviour, and competitor strategies. This identifies attractive, viable new markets for entry.
Culture diagnosis and strategy
Diagnostic
Identify the gap between the current culture and your strategic goals, and produce a ‘heatmap’ of your organisation pinpointing cultural enablers (what's working) and inhibitors (what's holding the organisation back).
Strategy
Define the desired "target culture," outlining the specific behaviours, mindsets, and values needed to succeed. This creates a clear picture of what the future should look like.
Leadership-led culture activation
Behavioural coaching
Coach senior leaders to help them understand how their actions influence culture and to align your daily behaviour with the target culture
Action planning
Translate high-level culture concepts into specific, observable behaviours for your teams. This makes the new culture tangible and actionable at every level of the organisation.
Communication plan
Develop a structured communication plan to ensure a clear, consistent, and transparent message about the cultural transformation.
Embedding purpose and values
Values alignment workshops
Define what the company's values mean for specific roles, how these values translate into behaviour, and how your staff can embody them in their work.
Feedback and recognition systems
Introduce new systems to reinforce desired behaviours, including peer-to-peer recognition programs or formal feedback mechanisms that link performance reviews to cultural values.
Integration with HR processes
Embed the new culture into core HR functions, including recruitment, onboarding and performance management.
“Ninety-Days was a powerful catalyst for positive change at Gentoo - driving, tracking, and embedding meaningful improvements in customer experience, colleague engagement, and commercial effectiveness”
— Susan Fulton | Gentoo Housing Association